Templates
Templates store reusable message content so teams do not rebuild the same layout or copy for every send.
Template lifecycle
| Stage | Meaning |
|---|---|
| Draft | Template is being created or edited. |
| Ready | Template can be selected by campaigns or API sends. |
| Shared | Template is available to other users or teams. |
| Archived | Template should no longer be used for new sends. |
Good template hygiene
- name templates by use case, not by date only
- keep footer and unsubscribe handling current
- label templates by campaign type or team
- preview with substitution data before reuse
- archive old versions instead of editing production templates blindly