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Deliverability

Deliverability is the ability of a campaign to reach recipient inboxes reliably. It depends on sender authentication, audience quality, content quality, sending behavior, and recipient engagement.

Before launch

Check:

  • sending domain verification is complete
  • SPF, DKIM, DMARC, and tracking domain records are valid
  • recipients are targeted, not a stale all-contact export
  • suppression and unsubscribe rules are active
  • subject and body avoid deceptive claims
  • links point to trusted domains

After launch

Watch bounce rate, complaint rate, unsubscribe rate, open trend, click trend, and domain-level delivery issues. A campaign with weak engagement should not be reused as-is for a larger audience.